1. Overview & Data Controller
Spark Workbase Pty Ltd ("Spark Workbase", "we", "us") is dedicated to protecting your personal privacy in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains what information we collect when you visit sparkworkbase.click, submit an inquiry, or enroll in our technical charting training programs.
2. Information We Collect
We only collect personal information that is reasonably necessary for providing our educational services. This may include:
- Identity & Contact Details: Full name, email address, phone number, and postal address.
- Course Enrollment Information: Selected technical analysis workshop, prior charting experience, primary market of focus (e.g., ASX equities, commodities, forex), and trade journal audit notes.
- Billing & Tax Records: Invoicing details, transaction history, and proof of payment (we do not store raw credit card numbers on our servers).
- Technical Browsing Data: IP address, device type, browser information, and aggregated website analytics collected via essential cookies.
3. How We Use Your Information
We use your information exclusively for legitimate educational and administrative purposes:
- To review and respond to your enrollment inquiries and consultations.
- To deliver masterclass lectures, schedule 1-on-1 diagnostic calls, and provide chart annotation feedback.
- To issue formal tax invoices and receipts under Australian taxation law.
- To notify active students of schedule changes, video replay availability, or studio updates.
We never sell, rent, or trade your personal information to third-party marketing brokers or advertisers.
4. Data Retention & Security
We retain student records for as long as necessary to fulfill the educational engagement and comply with statutory legal and accounting retention periods in Australia (typically 7 years for financial records). We apply strict technical and administrative safeguards to protect your personal data from unauthorized access, modification, or disclosure.
5. Your Privacy Rights
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, request corrections to inaccurate records, or request the deletion of non-statutory records.
To exercise any of these rights, please contact our Privacy Officer at info@sparkworkbase.click or via phone at 02 6147 3829.
6. Contact Details
Spark Workbase Pty Ltd
Attention: Privacy Officer (Oliver Bennett)
Address: Oliver Bennett, 27 Sample Rd, Wagga Wagga, NSW, New South Wales, 2650
Phone: 02 6147 3829
Email: info@sparkworkbase.click